Refund policy
At Aaram, every outfit is crafted with utmost care and attention to detail. We do not offer refunds once a product is purchased. However, we understand that unforeseen issues can occur during shipping or handling, and we are committed to ensuring you receive your order in perfect condition.
🚫 No Refunds
We do not provide refunds on any purchases. All sales are final.
🔄 Replacement Eligibility
A replacement will be issued only if the product is:
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Damaged upon arrival
To be eligible for a replacement:
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You must record an unboxing video clearly showing the damage.
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Send us photos and videos of the damaged outfit on the same day of delivery.
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The product must be unused, unwashed, and in its original packaging.
📩 Send all evidence to:
thelabelapeksha@gmail.com with your order ID in the subject line.
Once our team verifies the damage, we will:
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Approve the replacement
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Provide instructions for returning the damaged item
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Ship you a brand new replacement outfit once we receive the returned piece
🚚 Return Shipping for Damaged Products
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Return shipping charges for verified damaged products will be covered by Aaram.